> For the complete documentation index, see [llms.txt](https://incrm.gitbook.io/baza-znanii/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://incrm.gitbook.io/baza-znanii/eng/amo-crm/how-to-use.md).

# How to use

- [Answer the messages](https://incrm.gitbook.io/baza-znanii/eng/amo-crm/how-to-use/answer-the-messages.md)
- [Initiate the conversation](https://incrm.gitbook.io/baza-znanii/eng/amo-crm/how-to-use/initiate-the-conversation.md)
- [Use group chats](https://incrm.gitbook.io/baza-znanii/eng/amo-crm/how-to-use/use-group-chats.md)